FAQs
Frequently Asked Questions
Below are answers to the most common questions about the Trackchair®, how it works, how to maintain it, and how to get started.
Quick Links
General
Do all the Trackchair models tilt?
All Trackchairs, but the Trackchair® NR and Hawk, come standard with tilt. The tilt-on-the-fly function is normally a rocker switch installed at the base of the hand grip (on the opposite side of your joystick). However, modifications are available if needed. Installing a longer toggle switch, tilting through a button on the joystick, or moving the rocker switch to a different location are all possible.
What is the difference between Type I and Type II tracks?
The Type I track causes more of a bouncy ride on flat surfaces, like concrete. However, the design (with the knobs in the center) allows for more durability in slippery or sticky types of terrain (like red clay, mud or wet snow).
The Type II track is a smooth ride, with very little bouncing or jarring feeling on concrete. However, the grooves can more easily fill up with wet snow or red clay mud and decrease traction. All other types of terrain are just as easily accessed, like sand, ice, dirt, gravel, etc.
How far or how long can I go on a full charge?
A full charge can last 5 hours of continuous use, or up to 7 miles. However, this varies based on type of terrain and weight of user.
What is the towing capacity of a Trackchair®?
The Trackchair can easily tow around 150 pounds. However, ALWAYS tow from the lower frame (not the portion that tilts) to avoid damaging the actuator (tilting mechanism). We recommend connecting your haul to the wheelie bar found on the back of the Trackchair®.
What frame colors are available?
There are 13 base colors, all applied as powder-coat paint. Choices include: matte black, shadow green, red, orange, gloss black, white, desert tan, patriot blue, super blue, soft pink, yellow, hot lime, and hot pink. Hot pink is an additional $321.
For an additional cost of $321 we offer splash colors. These colors are splashed onto the base color that you select. Choices include: white, red, blue, black, orange, flat green, dark chestnut, gray beige, dark gray and gray. (For example, a camo frame is created from a black base color with three splash colors.)
What seat colors are available?
Standard seats include black and Mossy Oak camo. For a $139 upgrade, contoured seating with lumbar and back support can be selected. These color options include Black/Black or Black/Mossy Oak camo. For a $1097 upgrade, Comfort Company seating can be selected.
Is there insurance funding or grants available to help pay for the Trackchair®?
Can I drive my Trackchair in water? How deep?
Yes! You can drive in water about 8-10” deep; just avoid covering the tops of the batteries. You do NOT want to submerge the motor controller that is under your seat or your motors. Hosing down these items to wash the chair is fine, or a light rain, but please don’t submerge them.
What if I need a Roho or gel Cushion?
A low-profile Roho or gel cushion can be placed on top of our standard cushion.
OR, you can purchase a seat board, remove our standard cushion, and put down your own specialized cushion.
Does the Trackchair come with a safety belt?
Yes, the ST, STS and NT models come standard with a lap belt. The TR and NR models comes standard with a four-point harness. Upgrade to the four-point harness is available for the ST & NT models.
Maintenance
Do all the Trackchair models tilt?
All Trackchairs, but the Trackchair® NR and Hawk, come standard with tilt. The tilt-on-the-fly function is normally a rocker switch installed at the base of the hand grip (on the opposite side of your joystick). However, modifications are available if needed. Installing a longer toggle switch, tilting through a button on the joystick, or moving the rocker switch to a different location are all possible.
What is the difference between Type I and Type II tracks?
The Type I track causes more of a bouncy ride on flat surfaces, like concrete. However, the design (with the knobs in the center) allows for more durability in slippery or sticky types of terrain (like red clay, mud or wet snow).
The Type II track is a smooth ride, with very little bouncing or jarring feeling on concrete. However, the grooves can more easily fill up with wet snow or red clay mud and decrease traction. All other types of terrain are just as easily accessed, like sand, ice, dirt, gravel, etc.
How far or how long can I go on a full charge?
A full charge can last 5 hours of continuous use, or up to 7 miles. However, this varies based on type of terrain and weight of user.
What is the towing capacity of a Trackchair®?
The Trackchair can easily tow around 150 pounds. However, ALWAYS tow from the lower frame (not the portion that tilts) to avoid damaging the actuator (tilting mechanism). We recommend connecting your haul to the wheelie bar found on the back of the Trackchair®.
What frame colors are available?
There are 13 base colors, all applied as powder-coat paint. Choices include: matte black, shadow green, red, orange, gloss black, white, desert tan, patriot blue, super blue, soft pink, yellow, hot lime, and hot pink. Hot pink is an additional $321.
For an additional cost of $321 we offer splash colors. These colors are splashed onto the base color that you select. Choices include: white, red, blue, black, orange, flat green, dark chestnut, gray beige, dark gray and gray. (For example, a camo frame is created from a black base color with three splash colors.)
What seat colors are available?
Standard seats include black and Mossy Oak camo. For a $139 upgrade, contoured seating with lumbar and back support can be selected. These color options include Black/Black or Black/Mossy Oak camo. For a $1097 upgrade, Comfort Company seating can be selected.
Is there insurance funding or grants available to help pay for the Trackchair®?
Can I drive my Trackchair in water? How deep?
Yes! You can drive in water about 8-10” deep; just avoid covering the tops of the batteries. You do NOT want to submerge the motor controller that is under your seat or your motors. Hosing down these items to wash the chair is fine, or a light rain, but please don’t submerge them.
What if I need a Roho or gel Cushion?
A low-profile Roho or gel cushion can be placed on top of our standard cushion.
OR, you can purchase a seat board, remove our standard cushion, and put down your own specialized cushion.
Does the Trackchair come with a safety belt?
Yes, the ST, STS and NT models come standard with a lap belt. The TR and NR models comes standard with a four-point harness. Upgrade to the four-point harness is available for the ST & NT models.
Service
Do all the Trackchair models tilt?
All Trackchairs, but the Trackchair® NR and Hawk, come standard with tilt. The tilt-on-the-fly function is normally a rocker switch installed at the base of the hand grip (on the opposite side of your joystick). However, modifications are available if needed. Installing a longer toggle switch, tilting through a button on the joystick, or moving the rocker switch to a different location are all possible.
What is the difference between Type I and Type II tracks?
The Type I track causes more of a bouncy ride on flat surfaces, like concrete. However, the design (with the knobs in the center) allows for more durability in slippery or sticky types of terrain (like red clay, mud or wet snow).
The Type II track is a smooth ride, with very little bouncing or jarring feeling on concrete. However, the grooves can more easily fill up with wet snow or red clay mud and decrease traction. All other types of terrain are just as easily accessed, like sand, ice, dirt, gravel, etc.
How far or how long can I go on a full charge?
A full charge can last 5 hours of continuous use, or up to 7 miles. However, this varies based on type of terrain and weight of user.
What is the towing capacity of a Trackchair®?
The Trackchair can easily tow around 150 pounds. However, ALWAYS tow from the lower frame (not the portion that tilts) to avoid damaging the actuator (tilting mechanism). We recommend connecting your haul to the wheelie bar found on the back of the Trackchair®.
What frame colors are available?
There are 13 base colors, all applied as powder-coat paint. Choices include: matte black, shadow green, red, orange, gloss black, white, desert tan, patriot blue, super blue, soft pink, yellow, hot lime, and hot pink. Hot pink is an additional $321.
For an additional cost of $321 we offer splash colors. These colors are splashed onto the base color that you select. Choices include: white, red, blue, black, orange, flat green, dark chestnut, gray beige, dark gray and gray. (For example, a camo frame is created from a black base color with three splash colors.)
What seat colors are available?
Standard seats include black and Mossy Oak camo. For a $139 upgrade, contoured seating with lumbar and back support can be selected. These color options include Black/Black or Black/Mossy Oak camo. For a $1097 upgrade, Comfort Company seating can be selected.
Is there insurance funding or grants available to help pay for the Trackchair®?
Can I drive my Trackchair in water? How deep?
Yes! You can drive in water about 8-10” deep; just avoid covering the tops of the batteries. You do NOT want to submerge the motor controller that is under your seat or your motors. Hosing down these items to wash the chair is fine, or a light rain, but please don’t submerge them.
What if I need a Roho or gel Cushion?
A low-profile Roho or gel cushion can be placed on top of our standard cushion.
OR, you can purchase a seat board, remove our standard cushion, and put down your own specialized cushion.
Does the Trackchair come with a safety belt?
Yes, the ST, STS and NT models come standard with a lap belt. The TR and NR models comes standard with a four-point harness. Upgrade to the four-point harness is available for the ST & NT models.